E-Mail gets instant makeover
Text messages are eclipsing emails these days, and Internet companies like Facebook are responding with message services that are focused on immediate gratification. E-mail does have its place — namely work and other serious business, like online shopping, but this is less a generational phenomenon than a situational one. Full article.
Retargeting Internet ads
Some companies are beginning to target customers who look at their website ads. If nothing is purchased, an email will follow that customer. The practice is called "retargeting" and critics say there may be concerns about privacy that may need to be addressed with regulations. Full Article.
Respond to All Relevant E-mail Yourself
Are you delegating your customer contact? In a personality-driven business, the best way to connect with customers is to answer their e-mails yourself. This is some of the most important work of your business. Don't cut off ties to your customers; make them closer. Full Article.
How To Access Gmail When It is Down
This is a great LifeHacker article about ways you can access Gmail while it is down. Full Article.
Yahoo Wants Your Email
Yahoo is upgrading its email applications in an effort to increase its lead over Google in free email accounts. Yahoo recently unveiled a new design for its Yahoo Mail service that lets users merge their in-boxes with other Internet services. Full Article.