Navigation

measures

Printer-friendly version

The Seven Sins of Performance Measurement

All too often, organizations set measures based on financial targets, and what is frequently missing are metrics that are aligned with what the customer wants. Finding the balance between the two is the challenge. Companies need to make sure metrics are in place that represent the needs of both the customer and the business as a whole. Full article.  

 

U.S. economy: Recession concerns ease

Companies in the U.S. added more jobs than forecast in August, easing concern the world’s largest economy is sliding back into a recession. President Obama said there is “no quick fix” for the economy and urged Congress to pass a package of measures to help small businesses, including tax breaks and aid to ease credit. Full Article

 

Maintain flexibility in your organization

Any small business owner knows how important it is to stay flexible, yet many are plagued with a surprising lack of elasticity. Inflexibility can contribute to forced flexibility measures in the form of layoffs, pay cuts, rolling back of company perks, etc. Once this happens, it’s hard to get employees to perform at a high level. There are, however, several things business owners can do to help keep a company flexible, including looking for ways to be innovative and listening to all the ideas that circulate within a company. Full ArticleSimilar Article

 
Syndicate content